1. Who we are
We at My Traders Deck provides a trading journal and analytics platform at https://mytradersdeck.com/. For privacy questions, contact support@mytradersdeck.com.
2. Information we collect
Account & profile
- Name, email address, and password (stored hashed)
- Optional profile details you choose to add
- Mobile number if you provide it at checkout
Trading data you enter
- Trades, journals, notes, tags, psychology entries, and related analytics inputs
Payment information
- Payments are processed by Razorpay. We receive payment status, order/subscription identifiers, and related billing metadata.
- We do not store full card numbers or CVV on our servers.
Technical data
- IP address, browser type, device information, and basic usage logs needed to run and secure the service
Communications
- Messages you send via the contact form or email
- Transactional emails (welcome, receipts, account notices)
3. How we use your information
- To create and manage your account and subscription
- To provide journaling, analytics, and related product features
- To process payments and send receipts or login details
- To respond to support requests
- To maintain security, prevent abuse, and improve the product
- To comply with legal obligations
4. Legal bases (where applicable)
We process personal data where needed to perform our contract with you (providing the service), where we have a legitimate interest (security, product improvement), where you consent (optional communications), or where required by law.
5. Sharing of information
We do not sell your personal information. We may share data with:
- Payment processors (Razorpay) to complete transactions
- Email / infrastructure providers that help us operate the service
- Authorities when required by law or to protect rights and safety
6. Cookies & similar technologies
We use cookies and similar technologies for essential session management (for example, keeping you signed in) and to understand basic site usage. You can control cookies through your browser settings; disabling essential cookies may affect login.
7. Data retention
We retain account and trading data while your account is active and for a reasonable period afterward as needed for backups, dispute resolution, legal compliance, and security. You may request deletion of your account data by contacting support (subject to legal retention requirements).
8. Security
We use industry-standard measures appropriate to our service (including encrypted transport and hashed passwords). No method of transmission or storage is 100% secure; please use a strong unique password and keep your login private.
9. International transfers
Your information may be processed in countries where we or our service providers operate. Where required, we take steps to protect data transferred across borders.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. To exercise these rights, email support@mytradersdeck.com.
11. Children’s privacy
My Traders Deck is not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the service after updates means you accept the revised policy.
13. Contact
Privacy requests: support@mytradersdeck.com
Or use our Contact page.